EB-263 Light Weight Off-Road E-Bike

The battery takes approximately 4-6 hours to fully charge. We recommend using the provided charger for optimal performance and ensuring the device is powered off during charging to achieve the best results.

This model offers a maximum range of 50 miles on a single charge when using Pedal Assist Mode. Actual range may vary depending on factors such as terrain, rider weight, and weather conditions.

In most cases, we can deliver the bike within 2-5 business days from the fulfillment of your order.

If your delivery address falls within a remote area, our manager will contact you to inform you about any potential delays in the delivery timeline.

The warranty exclusively covers spare parts. It does not include damage caused by improper handling.

To claim a warranty, contact our customer support team within three month of receiving your product. Please provide your order details, a description of the issue, and any relevant photos or videos.

After the warranty period, spare parts remain available; however, delivery costs are the responsibility of the customer, and part prices are determined on a case-by-case basis in consultation with our manager. For further inquiries, our team is always ready to assist.